Shipping & Return Policy

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Shipping & Delivery

Morocco
Delivery across Morocco is 45 MAD. Orders of 500 MAD or more qualify for free delivery anywhere in Morocco. Estimated delivery time is usually 2–5 business days, depending on the city and courier service.

International Shipping
We ship internationally with Aramex. Aramex uses its own contract tariff based on the destination zone and billable weight. Aramex delivery is approximately 5–10 business days. A 10% fuel surcharge applies to every Aramex shipment. For shipments to the USA, DDP charges also apply: 12.5% of the declared merchandise value plus 39 MAD in transit-agent fees. The delivery price is calculated automatically in MAD according to the destination zone and Aramex billable weight.

Aramex delivery usually takes 5–10 business days. A 10% fuel surcharge applies to every shipment. For shipments to the USA, DDP charges also apply: 12.5% of the declared merchandise value plus 39 MAD in transit-agent fees. Delivery times can vary depending on the destination and customs clearance.

Free Worldwide Shipping
International shipping is free on orders over $500.

Returns & Exchanges

Due to hygiene reasons, we do not offer refunds or exchanges.

If you have an issue with your order, please contact us at djanati.collection@gmail.com within 5 days of purchase.

For assistance, email djanati.collection@gmail.com.